SNAZZY ORIGINS FREQUENTLY ASKED QUESTIONS

PICK A TAB WHICH WOULD BEST SUIT YOUR NEEDS

POPULAR

SUITS

MEMBERSHIP

GROOMING

COMPANY

DELIVERY

ALTERATIONS

STYLIST

DO I HAVE ACCESS TO EVERYTHING IN THE HUB UNDER THAT ONE MEMBERSHIP?

 

Our membership packages vary, so if you have signed up to the grooming package, you are only allowed access to our grooming amenities. Same for our apparel membership, you would only get access to tailored clothing and a personal stylist.

 

 

 

I’D LIKE TO SEE A PARTICULAR FABRIC IN PERSON. HOW DO I SEE THE FABRIC SWATCHES?

 

Simple, you could come through to our styling & grooming hub and see the fabric in person. Your stylist will walk you through the entire range of fabrics.

 

 

 

CAN YOU COPY THE FIT OF AN EXISTING SUIT THAT I HAVE?

 

Yes we can but we would prefer to make a suit based on your body measurements instead.

 

 

 

HOW MUCH CHEAPER ARE SNAZZY ORIGIN SUITS COMPARED TO THOSE IN THE SHOP?

 

It’s about making you dress & live better. We don’t add any margin into making your tailored suit. So all you pay for is the cost of the material. For a suit made out of supreme wool the average retail price is R13 875, yet the cost of the fabric is R5500. As a Snazzy Origins member you would only pay R5500, which is the cost of fabric.

 

 

 

HOW MANY TIMES A MONTH CAN I VISIT A HUB?

 

You can go as many times as you want. You will not be capped on the amount of haircuts, massages, grooming amenities and tailored suits at cost that you can go for.

 

 

 

WOULD I HAVE TO MAKE AN APPOINTMENT TO GET GROOMED OR DO YOU TAKE WALK-INS?

 

At the moment we operate on a walk in basis.

 

 

WHAT I ORDERED DOESN’T SEEM TO FIT RIGHT, WHAT SHOULD I DO?

 

Don’t worry! Just come through to one of our nearest styling & grooming hub’s and a stylist will provide a second opinion on how your garment fits. Should it need to be altered the stylist will take the garment in and discuss time frames with you. Remember, when you look good, we look good. We’re on the same team, so rest assured that we’ll work with you to make

sure you’re 100% happy with your custom clothes.

 

 

 

I’M CONCERNED THAT MY MEASUREMENTS WON’T BE CORRECT. SHOULD I GET MEASURED AT A PROFESSIONAL TAILOR?

 

Rest assured our stylist have been trained and know how to take measurements.  So, there’s no need to get measured at a professional tailor. Furthermore, we review every customer’s measurements thoroughly to ensure that nothing seems off. If something does, we’ll reach out and ask you to come through for a re-measurement. No matter what, we’ve got you covered.

 

 

 

I’D LIKE TO SEE A PARTICULAR FABRIC IN PERSON. HOW DO I SEE THE FABRIC SWATCHES?

 

Simple, you could come through to our styling & grooming hub and see the fabric in person. Your stylist will walk you through the entire range of fabrics.

 

 

 

CAN YOU GUYS MAKE CLOTHES FOR BIGGER GUYS?

 

Of course! As long as we have your measurements, we’ll make you something that’s both stylish and comfortable, regardless of your size. After all, that’s the beauty of custom.

 

 

 

CAN YOU COPY THE FIT OF AN EXISTING SUIT THAT I HAVE?

 

Yes we can but we would prefer to make a suit based on your body measurements instead.

 

 

 

WHAT ARE THE DIFFERENCES BETWEEN YOUR FIT OPTIONS? WHICH ONE IS RIGHT FOR ME?

 

For a more modern look, Slim Fit or Tailored Fit will work best for most guys. For a more classic look, Standard Fit is the way to go. For a visual difference between our fits, check out our fit guidance page..

 

 

 

DOES SNAZZY ORIGINS HAVE A STORE WHERE I GET MEASURED IN PERSON AND / OR LOOK AT FABRIC SAMPLES?

 

Yes and we would love to meet you! We are currently only in Jhb but we’ll be rolling out stores to your area soon.

 

 

 

WHAT KIND OF FABRIC DO YOU USE FOR YOUR SUITS?

 

Only premium quality fabrics! Our suiting fabrics run the gamut of 100% Australian Merino Wool, Wool / Linen blends, and Wool / Cashmere blends.

 

 

 

HOW MUCH CHEAPER ARE SNAZZY ORIGIN SUITS COMPARED TO THOSE IN THE SHOP?

 

It’s about making you dress & live better. We don’t add any margin into making your tailored suit. So all you pay for is the cost of the material. For a suit made out of supreme wool the average retail price is R13 875, yet the cost of the fabric is R5500. As a Snazzy Origins member you would only pay R5500, which is the cost of fabric

 

 

DO I HAVE ACCESS TO EVERYTHING IN THE HUB UNDER THAT ONE MEMBERSHIP?

 

Our membership packages vary, so if you have signed up to the grooming package, you are only allowed access to our grooming amenities. Same for our apparel membership, you would only get access to tailored clothing and a personal stylist.

 

 

 

IS THIS ONLY AVAILABLE TO MEN?

 

Yes, we are only focusing on men for now.

 

 

 

HOW MANY TIMES A MONTH CAN I VISIT A HUB?

 

You can go as many times as you want. You will not be capped on the amount of haircuts, massages, grooming amenities and tailored suits at cost that you can go for.

 

 

 

WILL I BE ABLE TO VISIT ANY ONE OF THE HUBS TO GET GROOMED ONCE I AM A MEMBER?

 

Yes you have access to anyone of the hubs.

 

 

DO I GET MASSAGES AS WELL?

 

As part of the complete, corporate and grooming packages you have access to all our grooming amenities. So yes you can get as many massages as your busy schedule allows for.

 

 

 

WOULD I HAVE TO MAKE AN APPOINTMENT TO GET GROOMED OR DO YOU TAKE WALK-INS?

 

At the moment we operate on a walk in basis.

 

WHERE ARE YOU GUYS BASED?

 

Our offices are in 3 Loveday street, Johannesburg and at the moment we have one styling & grooming hub in 17 Harrison street, Johannesburg. So please do pop in anytime (I mean between our operating hours) and pay us a visit.

 

 

 

WHO ARE YOU?

 

It’s not so much who we are, but what we do that matters. Snazzy Origins is a team of designers, creators and technologists, dedicated to helping a generation of men dress and live well.

 

 

 

CAN YOU HIRE ME (PLEASE)?

 

We hire smart people who love what we do and get what we’re about. Reach out. We’re growing quickly and love hearing from inspired people. Tell us how you will make Snazzy Origins bigger, stronger, faster smarter… Email people@snazzyorigins.com or visit our careers page.

 

 

 

PR AND/OR MARKETING OPPORTUNITIES

 

Interested in featuring Snazzy Origins in an article or video? Want to pitch us a marketing idea or partnership? Email us at media@snazzyorigins.com.

 

 

HOW DOES DELIVERY WORK?

 

Once your garment is done, we’ll send you an email and sms to arrange for pick up at our styling and grooming hub.

 

 

 

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

 

Our group of highly skilled South African tailors are methodical about putting out a high quality garment, and for that reason we promise a 4 week lead time until you get your tailored garment.

 

 

WHERE DO I RETURN A GARMENT THAT NEEDS TO BE ALTERED?

 

Easy, go through to anyone of our styling and grooming hubs to drop off your garment and liaise with your stylist about why it is that you are returning the garment.

 

 

 

IF I NEEDED TO ALTER MY GARMENT, WHAT DO I DO?

 

Need alterations? We’re here to help. We suggest that you first set up some time with your stylist so that they can provide you with an objective second opinion of how your garment fit. You’ll get personal attention from your stylists, who will make suggestions on how to best improve the fit of your custom clothes. The garment will then be taken in by the stylist and altered by our tailors. After which it will be delivered to our styling & grooming hub, ready for you to pick up.

 

 

 

CAN YOU REMAKE A SUIT?

 

If you think you need a remake, please arrange an appointment with your personal stylist. They will work with you and determine if the garment is unalterable. If that’s the case we will make you a completely new garment free of charge, and donate the unalterable suit to our philanthropic project.

 

 

 

 

 

 

 

WHAT SHOULD I EXPECT AT MY SNAZZY ORIGINS APPOINTMENT?

 

A fun and informative experience! You’ll meet one-on-one with a stylist, who will guide you through the entire process. First, we’ll help set you up with an account if you don’t have one already. Then, we’ll take your measurements, show you our fabrics and help you customise your products. It’s an easy and fun process!

 

 

 

DO YOU TAKE WALK-INS?

 

Not at this time – our stylist offering works by appointment only. If none of the available appointment times work for you, please email our stylist at nicole@snazzyorigins.com and we’ll do our best to accommodate your schedule.

 

 

 

HOW LONG DOES AN APPOINTMENT TAKE?

 

Appointments usually take 45 minutes, though it can be longer or shorter than that depending on what you want.

 

 

 

WHAT SHOULD I WEAR TO MY APPOINTMENT?

 

We suggest that you wear a well-fitting shirt and pair of trousers, so we can take an accurate set of measurements. No thick and baggy jeans please!

 

 

 

CAN I BRING SOME FRIENDS WITH ME?

 

Of course! But if your friends are also interested in purchasing some custom clothing, they will need to set individual appointments as well.

 

 

 

WHAT IF I NEED TO CHANGE OR CANCEL MY APPOINTMENT TIME?

 

You can change or cancel your appointment time at least 24 hours in advance of your scheduled appointment. To do so, send our stylist an email at nicole@snazzyorigins.com.

 

 

 

HOW LONG DO I HAVE TO WAIT UNTIL I RECEIVE MY ORDER?

 

We ask that you allow up to 4 weeks from order date to arrival. You may want to factor in 1 to 2 weeks for potential alterations.